SATS4U takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via our website, when you purchase our products and services or when you call our sales or marketing team

Using our website and any services we offer, you are agreeing to be bound by this policy in respect of the information collected about you

If you have any queries about the way we use your information, please do get in touch with us using the contact details below and we will do our best to answer your questions



We may collect the following personal information from you when you access the website or when you contact us by telephone or email:

* name / user name / gender / date of birth;

* e-mail address / postal address / telephone number / contact preferences;

* information regarding your occupation and which products you are interested in;

* credit card number / bank details and expiry date

Although it is not compulsory to give us this information, if you do not, then we may not be able to provide you with the full range of services SATS4U has to offer



We will use this information in order to –

* administer your accounts with us;

* process orders or applications;

* send you information about our products, services, and special offers;

* verify your identity;

* to manage your warranty rights;

* carry out marketing analysis and make general improvements to our website;

* to obtain your views or comments on the services we provide; and

* to provide customer services

The collection of your personal information allows us to gain a better understanding of our customers and SATS4U products which may be of interest to you



In order to provide a high-quality service, it may be necessary for SATS4U to make certain personal information about you available to companies which SATS4U has a strategic relationship with, to enable us or them to provide you with its products and services

SATS4U may pass your personal information to third parties to assist us in fulfilling your orders, delivering products to you, providing credit facilities, providing customer services and marketing

Please note that certain services may be unavailable if you do not wish to disclose the personal information you are asked for

We will only transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected

You may stop this at any time by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.



When you visit this website, our web server automatically records your IP address. This IP address is not linked to any of your personal information. We use IP addresses to help us administer the website and to collect demographic information for data collection purposes. We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which you use to provide you with a more effective service



From time to time we may send you information about our products and services which we think may be of interest to you. You can tell us to stop this at any time by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. or update your personal information and preferences at This email address is being protected from spambots. You need JavaScript enabled to view it.



We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns



As part of the services offered to you through this website, the information you provide to us may be transferred to countries outside of the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU or one of our service providers is located in a country outside of the EU. We occasionally share information between our group companies, which are located in countries worldwide. These countries may not have similar data protection laws to the UK. By accepting the terms of this Privacy Policy, you consent to your information being transferred outside the EU


If at any time you would like to contact us with your views about our privacy practices, or with any inquiry relating to your personal information, you can do so by sending an email to us at This email address is being protected from spambots. You need JavaScript enabled to view it. or write to us at SATS4U, 23b Clifton Road, Newhaven, East Sussex BN9 0BA

Domestic work  |  Commercial work  |  Free estimates  |  24 hour call-out  |  Insurance work undertaken

Newhaven - Head Office

01273 814863

54 Springett Avenue


East Sussex



Hailsham Office

01323 365600


 Brighton Office

01273 973983


Uckfield Office

01825 508707


National Freephone

0800 699 0669


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